Understanding ABI
A Big Improvement was started by Justice Wade, a graduate from the University of Virginia and a remodeling contractor with a clear vision of Why.
"I really just wanted to help homeowners make a change and be a company that was different from the local remodeling contractors. For me, I am up everyday to use my set of skills to improve someone's life. I get to help other people love their home and solve problems that homeowners deal with for literally years. What's cooler than that?" -Justice Wade
For ABI, we constantly lead with the Why of our company. For us, it's solely about improving the lives of our clients with great designs, communication, and craftsmanship. We aren't concerned about being the biggest company or having the most employees, rather, we are focused on a single mission: doing great work that's aimed at improving your life. Rather than trying to compete against every other company for the most jobs, or most profit off of one job, we are focused on having the loyalty of every client we work with for years to come.
​
After listening to you, the client, Justice realized that building a sustainable, effective company in this area only required honesty, transparency, communication, and true craftsmanship. ABI has since devoted themselves to be trustworthy, dedicated to excellence, fair in pricing, and accountable for their actions. We strive to treat our clients the way we treat our family and friends, to be proud of every project we tackle, and to honor our word through our actions.
We listened to clients constantly tell us horror stories of on-site mishaps, excessive costs, vague explanations for failing to meet deadlines and budgets when working with other companies. We also felt the sincerity of our clients' gratitude when we provided effective, collaborative communication that resulted in a finished product that solved our clients' problems.
ABI sets the bar high by having thorough consultations, collaboratively developing a design strategy with each client, describing the exact scope of work with clear material choices linked, and one contractor to coordinate everything. With ABI, you know exactly who will be in your home, what work is being done, and you can trust that the quality of work will meet your needs.